top of page

Return and Refund Policy

I want you to be happy with your purchase from Coastal Waves Fine Art.

​

Prints, calendars, puzzles, art cards and other art gifts may be returned within 14 days of delivery. Items must be unused, in their original condition, and carefully packaged for return.

​

Please contact me at coastalwaves17@gmail.com before returning an item so I can provide return instructions.

​

Unless an item arrived damaged or an incorrect item was sent, return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

​

Once the returned item has been received and inspected, a refund will be issued to the original method of payment. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

​

Original paintings, commissioned artwork and custom orders are final sale, except in the case of damage during shipping.

​

If your order arrives damaged, please contact me within 7 days of delivery and include photographs of the item and packaging. I will work with you to arrange an appropriate replacement, repair or refund.

​

Coastal Waves Fine Art
Port McNeill, British Columbia
coastalwaves17@gmail.com

 

​

bottom of page